University of Arkansas - Director of Ticket Operations
The Director of Ticket Operations will be responsible for building event infrastructure using the Paciolan system for assigned sports, and using that information to oversee ensuring ticket accuracy, and ticket distribution for each event. They will implement policies and procedures for the sale and distribution of season and individual game tickets. The Director will serve as primary ticket office liaison for assigned sports, mainly football, as liaison with customers as it relates to annual renewals, coordinate ticket allocation and oversee printing and distribution. They will also supervise the reconciliation of gate receipts from athletic events for assigned sports and analyze ticket data and use to prepare weekly attendance reports for all sales and attendance figures for assigned sports, using this data to provide sales and attendance trends, and how they relate to sales, pricing, and special marketing activities. The position will require travel with sports as needed to administer Away Game/Post Season ticketing. The Director will have oversight over all full-time employees and part-time employees that are in the ticket operations department of the Razorback Ticket Center.